FAQ

We answer to your
most frequent questions

FAQ

We answer to your most frequent questions

Book now!

Book now!

Pets are permitted?

Pets are permitted in double rooms or private use dormitories. Is not allowed to host pets in dormitories shared with other guests.

Towels are complimentary?

Every guest receives his own shower towel.

Bathroom have hairdryers?

Every hostel bathroom has a hairdryer for the guests.

Guests can use the kitchen?

At the moment the kitchen is unavailable. But there are a fridge, a microwave oven, a toaster, a kettle and a coffee machine. Free coffee and tea available 24hours.

Luggage storage is available?

Free safe storage is available. Bags need to be picked up during the office hours. (08.00 am – 7.00 pm).

Informations about Check-in and Check-out

Check-in is possible from 3.00 pm with SELF CHECK-IN: the guest will receive a pin code to enter in the hostel during all the stay. This code will be sent after the payment of the reservation and let the guest arrives whenever he wants. Hostel staff IS NOT PRESENT TO WELCOME THE GUEST PHYSICALLY, but they are always available for infos and help by phone and Whatsapp.

Check-out before 11.00am.

The staff is available for telephone calls 7/7 from 9.00am to 07.00pm.

Internet Point and Wi-Fi

In the common area there is a computer connected to the internet, free Wi-Fi is available both in the common areas and in the rooms.

Plane, train and bus tickets can be printed free of charge.

How to move around?

Few metres away from the hostel, there are different bus stops, that connect you easily with the city centre, bus and train stations, and the most interest points. Furthermore on Fridays and Saturdays night buses pass every hour, connecting the suburbs with the city centre (Piazza Vittorio Veneto). For more info check on GTT website. To call a taxi, the phone number is +39 011 5737.
There is also a bike sharing service available, check on ToBike website.

Services nearby the Hostel

Near the hostel there are restaurants, pizzeria, chinese restaurant, take away kebab, 24h bar, supermarket, pharmacy, fuel station, tobacco shop, kiosk, laundrymat, bank and markets.

The Bamboo

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